Privacy & Data Protection

Transparent data practices and policy history

At HighTalk, we are committed to transparency about how we collect, use, and protect your personal data. This page provides our privacy policy history, data retention information, and details about your rights under GDPR.

Privacy Policy History

Track changes to our privacy practices over time

Version 1.0 (Current)

ACTIVE

Effective: January 1, 2025

Key Points:

  • Initial privacy policy for HighTalk platform
  • GDPR-compliant data protection practices
  • Clear user rights and data deletion procedures
  • End-to-end encryption for messages

Future policy updates will be documented here with effective dates and change summaries.

Data We Collect

Comprehensive overview of personal data categories

Account Data

  • Email address
  • Username
  • Profile picture
  • Bio and status

Purpose: Account creation and identification
Legal Basis: Contractual necessity

Communication Data

  • Chat messages (encrypted)
  • Voice/video call metadata
  • Shared media files
  • Connection timestamps

Purpose: Enable communication features
Legal Basis: Contractual necessity

Technical Data

  • IP address
  • Device information
  • Browser type and version
  • Cookies and session data

Purpose: Security and service optimization
Legal Basis: Legitimate interest

Usage Data

  • Feature interaction patterns
  • Time spent on platform
  • User preferences
  • Language and region settings

Purpose: Service improvement and analytics
Legal Basis: Legitimate interest

Data Retention Periods

How long we keep different types of data

Retention Timeline

Active Account Data

Retention: While account is active
Deletion: Within 30 days of account deletion request

Chat Messages

Retention: While account is active
Deletion: 90 days after account deletion or upon request

Uploaded Media

Retention: While account is active
Deletion: Immediately upon account deletion

Security Logs

Retention: 12 months (anonymized after 6 months)
Purpose: Fraud prevention and security

Financial Records

Retention: 7 years (legal requirement)
Purpose: Tax and accounting compliance

All retention periods comply with GDPR Article 5(1)(e) - storage limitation principle.

Request Data Deletion

Exercise your right to erasure under GDPR Article 17

You have the right to request deletion of your account and personal data at any time.

Account Deletion Page Contact Support

To submit a deletion request, please email admin@hightalk.me with your account details.

GDPR Compliance

Your rights and our obligations

Article 13 & 14

Information provided to data subjects - we clearly inform you about data collection and processing at the point of collection.

Article 15

Right of access - you can request a copy of all personal data we hold about you at any time.

Article 17

Right to erasure - you can request deletion of your personal data, with certain legal exceptions.

Data Controller & Contact

HighTalk is the data controller for all personal data processed through our platform.

Data Protection Contact:

admin@hightalk.me

For Privacy Inquiries:

Email us with "Privacy Inquiry" in the subject line

Response time: Within 30 days

If you have concerns about how we handle your data, you also have the right to lodge a complaint with your local data protection authority.